The work Life of Support Engineer would be: You'll be working in a successful bootstrapped products company - we don't do services Supporting worldwide customers of our WooCommerce and WordPress plugins, microservices Writing and updating documentation, walkthrough videos etc. Analytics, e-commerce, and marketing automation-related products Challenging problems, great small team, the satisfaction of solving customer problems The Applicant must know: Must have used various WordPress & WooCommerce themes, plugins, and hosting environments Must know PHP, WordPress framework, MySQL, CSS, and JavaScript Strong communication skills and empathy are obviously needed Excellent debugging and problem-solving skills - you will fail without these Support via real-time chat, forums, and helpdesk ticketing system Appreciation for open source and communities Work Experience: Minimum 1 year in development