Customer Service Associate

Designation:
Customer Service Associate
Location:
Ludhiana
Description:

Responsibility includes but not limited to:

  • You’ll be solving clients and customers' queries.
  • You’ll be contacting potential or existing customers to inform them about the product and service using scripts. 
  • Handle grievances to preserve the company’s reputation.
  • You’ll keep records of calls and sales.
  • You’ll be responsible for understanding the customer's requirements.
  • You must acquire and maintain a customer database.
  • You must direct prospects to the field sales team when needed.
  • You must take orders and process them in an accurate manner.

 

The applicants must have:

  • A graduation degree with minimum one year experience in customer service
  • Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers
  • Must have sound knowledge about mail drafting and Microsoft Office.
  • Presentation and convincing skills
Salary:
Up to 20,000
Full Name
Email
Location
Resume